Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped immediately.

Shipping Time

Estimated delivery time is 7–20 business days, depending on your location and local courier services.

Please note that delays may occur during peak seasons, holidays, or due to unforeseen circumstances such as customs processing.

Shipping Cost

Shipping fees (if applicable) will be calculated and displayed at checkout. We may also offer free shipping promotions from time to time.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. Please allow a few days for tracking information to update.

Customs, Duties, and Taxes

International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your order is significantly delayed or lost, please contact us. We will work with the shipping provider to resolve the issue as quickly as possible.